Velki Terms & Conditions — Clear, Simple, and Straightforward

These terms and conditions apply to all services on the velki platform. By accessing velki's website or mobile app, you confirm that you have read and agreed to these terms. If you do not accept them, please refrain from using velki's services.

Velki only provides services to individuals aged 18 and above. Providing false information about your age is a breach of these terms and may result in immediate account closure.

• velki's services are for personal entertainment only — use for commercial purposes is prohibited.
• velki reserves the right to update these terms and conditions at any time — users will be notified before any changes take effect.
• It is solely the user's responsibility to ensure their use of velki complies with the laws of their own country.
• In the event of any conflict between the Bangla and English versions of these terms, the Bangla version shall prevail.

To register with velki, you must provide accurate and truthful information. Accounts created with false or incorrect details may be closed at any time and any balance may be forfeited.

Velki strictly enforces a "one person, one account" policy. If a single individual is found to hold multiple accounts, all accounts will be closed and any bonuses earned will be cancelled.

• Keep your account password and login credentials strictly confidential — do not share them with anyone.
• If you suspect any unauthorised access to your account, contact velki support immediately.
• If multiple accounts are detected from the same IP address or device, all associated accounts will be closed.
• To update your account information, please contact support.

Velki accepts deposits via multiple mobile banking methods including bKash, Nagad, and Rocket. Deposits are generally credited to your account instantly. If there is a delay due to a technical issue, please contact support.

Account verification must be completed before withdrawals can be processed. To withdraw from a bonus balance, the relevant wagering requirements must be met. velki will never ask for your mBanking PIN or password.

Velki's bonus offers come with specific terms. Please read the relevant conditions carefully before claiming any bonus. velki intentionally keeps its bonus terms simple — no complicated calculations required.

• The welcome bonus is available once per user only — it cannot be claimed across multiple accounts.
• To withdraw bonus funds, you must meet the specified wagering requirement (x times).
• Daily cashback is credited directly to your real balance — no wagering requirements apply.
• Any unused bonus balance will be forfeited once the bonus expires.
• velki reserves the right to modify or discontinue any bonus programme — advance notice will be provided.
• If bonus abuse is detected, the bonus and any associated winnings will be voided.

All betting activity on velki is governed by the following rules. Once a bet is accepted, it generally cannot be cancelled — exceptions may apply in certain cases before a match begins.

• All bets are accepted only after confirmation — if a bet is not confirmed due to a network issue, your funds will be returned.
• If a match is abandoned or postponed, bets are voided and stakes are returned in accordance with velki's policy.
• velki reserves the right to void any bet placed at incorrect odds due to a technical error.
• Match results are determined based on the official announcement from the relevant governing body.
• There is a maximum bet limit per user per event — this varies depending on your account tier.

Odds in live betting change rapidly. The odds shown at the time you place your bet are final — however, if odds change due to network delay, velki will notify you before confirming the bet.

Velki's casino section offers a wide range of games including Baccarat, Rummy, Poker, Teen Patti, and Andar Bahar. All games use either RNG (Random Number Generator) technology or a live dealer system, both of which are fair and verifiable.

• Casino game outcomes are entirely based on chance — velki does not control or influence any results.
• If a technical failure occurs mid-game, the affected round will be cancelled and your stake will be refunded.
• Each game's RTP (Return to Player) rate is publicly displayed.
• Each table has a maximum bet limit — this is displayed when the table loads.

Velki reserves the right to verify the identity and financial transactions of all users. This is necessary to comply with international financial security standards and to prevent fraud.

• For KYC verification, you may be asked to provide your National ID (NID), proof of date of birth, and proof of address.
• Documents submitted for verification are stored on velki's secure servers and are not shared with third parties.
• In cases of suspicious activity, velki may temporarily suspend an account while an investigation is carried out.
• Withdrawals may be held until verification is complete.

Velki treats responsible betting not as a page on a website, but as a core principle of the platform. Betting is a form of entertainment — it is not a solution to financial problems.

At velki, users can set their own deposit limits, temporarily pause their account, or close it permanently. All these options are accessible directly from Account Settings.

• You can set your own daily, weekly, and monthly deposit limits.
• The self-exclusion feature lets you take a break from betting for as little as 7 days or permanently.
• velki's support team is ready to provide information on professional help for gambling-related issues.

Velki reserves the right to suspend or close an account without notice in the following circumstances:

• Breach of terms — particularly creating multiple accounts, bonus abuse, or fraudulent activity.
• Using a false or fraudulent identity.
• Placing bets using bots or automated software.
• Engaging in dishonest conduct toward other users or attempting to hack the system.

Users may also close their account at any time by contacting support. Before closing, please withdraw any remaining real balance (excluding bonuses).

Velki reserves the right to update these terms and conditions at any time. Registered users will be notified by email at least 7 days before any significant changes take effect.

Continued use of the site after changes take effect will be considered acceptance of the updated terms. If you do not agree to the new terms, you may close your account.

For any questions about these terms, please contact the velki support team: support@velki.run — or via live chat.