Betting on velki is not just about winning — it's a form of entertainment. Responsible gaming means knowing your limits, keeping a level head, and seeking help when you need it. velki is always there to support you along the way.
Six user-controlled features that keep your betting experience safe
Set your own daily, weekly, or monthly deposit cap directly from your account settings. Lowering a limit takes effect immediately — increasing it requires a 72-hour waiting period.
Instant effectFeeling overwhelmed or need some distance? Set a cooling-off period of 24 hours to 30 days. During this time, no bets or deposits can be placed — take control and protect yourself.
24 hours – 30 daysEnable Self-exclusion to take an extended break from betting. You can close your account for 6 months, 1 year, or permanently. During this period, you won't receive any promotional emails from velki either.
A permanent option is also availableView a detailed breakdown of all your bets, wins, losses, and total spending over the past 30 or 90 days. It's the easiest way to understand your own betting patterns.
Full TransparencyIf your losses exceed a set amount, velki will automatically alert you or temporarily suspend betting — you can configure this yourself in your settings.
Automatic AlertsIf minors live in your household, enable a password lock on your velki account. velki is strictly for users aged 18 and above — this policy is non-negotiable.
Strict 18+ PolicyResponsible gaming doesn't mean giving up betting. It means keeping betting exactly where it belongs: in the realm of entertainment. Millions of people enjoy placing bets on cricket or football matches on velki — problems only arise when it starts to go beyond control.
Responsible gaming rests on three core pillars. First, awareness — staying informed about your own betting habits. Second, control — keeping within your means and sticking to set limits. Third, seeking help — reaching out without hesitation when you need support.
Velki actively works to support users across all three of these areas. Simply publishing a page and calling it done is not velki's philosophy — it's reflected in every part of the platform.
velki's Promise: A happy and healthy user is good for velki in the long run too. That's why responsible betting isn't a burden — it's part of velki's core business philosophy.
Velki's responsible betting policy isn't just a formal document — it's a set of guidelines applied in day-to-day operations. The key principles are outlined below.
Velki's protection tools are accessible directly from your account settings — no need to contact support. The step-by-step process is outlined below.
Log in to the velki app or website and click the profile icon at the top.
Go to the Settings menu and look for the "Responsible Gaming" option.
Deposit limit, loss limit, cooling-off, or Self-exclusion — choose whichever suits your needs.
After making your selection, confirm it with an OTP or password — any reduction in limits takes effect immediately.
If you can't find it in settings or need assistance, reach out via live chat in Bangla and it will be taken care of right away.
Requests to increase a limit require a 72-hour waiting period — this delay is intentional, to prevent impulsive decisions from raising limits in the heat of the moment. Reducing a limit or activating Self-exclusion always takes effect immediately.
Velki offers several types of limits you can set on your account. Each limit can be used independently or in combination.
| Limit Type | What It Controls | Duration | Status |
|---|---|---|---|
| Deposit Limit | Maximum deposit amount | Daily / Weekly / Monthly | Active |
| Loss Limit | Maximum Loss Amount | Daily / Weekly / Monthly | Active |
| Session Limit | Maximum session play time | Set time limits | Active |
| Cooling-Off | Temporary Betting Break | 24 Hours – 30 Days | Active |
| Self-exclusion | Long-Term or Permanent Break | 6 months / 1 year / Permanent | Active |
There is no fee to use these tools, and using them has no negative impact on your relationship with velki. In fact, velki sees using these tools as a sign of responsible behaviour.
Problem betting doesn't happen overnight — it builds gradually. Stay alert if you notice these signs in yourself or someone close to you.
Betting with household money, borrowed funds, or personal savings.
Repeatedly increasing bets in an attempt to recover lost money.
Hiding your betting activity from family or friends.
Feeling uncomfortable or irritable when unable to bet.
Time spent at work, in studies, or with family being taken over by betting.
Wanting to stop but not being able to — always telling yourself "just one more."
If you recognise any of these signs in yourself, there's no need to feel ashamed. This is a health issue — and like any other, it can be addressed. velki's support team is ready to help without any judgement.
Answer the questions below honestly. If you answer "Yes" to more than three, reach out to velki support.
Read each question carefully — answering honestly is what matters most.
Next Steps: If you answered "Yes" to three or more questions, please reach out via velki's live chat. The support team will assist you confidentially — without any judgement.
Velki serves only individuals aged 18 and above. This is not simply a condition — it is an ethical responsibility. Shared phone use is common within families in Bangladesh, which makes this matter especially important.
Velki may request a National ID (NID) or birth registration certificate in cases where age verification is required. If age cannot be confirmed, the account will be suspended and the balance will be held.
If you feel like betting is becoming harder to control, you don't have to face it alone. velki's support team is ready to help you in complete confidence.
Through velki, you can activate Self-exclusion, lower your deposit limits, or close your account entirely. Our support team is trained to help without judgment — they're here to work through the problem with you, not to criticize.
Betting addiction is a recognised mental health condition, and professional help is available. velki's support team can also assist in connecting you with a specialist counsellor if needed.
All conversations related to responsible betting are kept strictly confidential. Your identity and the details of your situation will never be shared with any third party.
Very few online betting platforms in Bangladesh place this level of emphasis on responsible betting. velki firmly believes that no business can survive long-term without the genuine wellbeing of its users.
Every promotional message from velki includes a responsible betting reminder. New members are asked to read the responsible betting policy at the point of registration. This isn't just a formality — velki genuinely wants every user to enjoy the platform in a healthy, balanced way.
Velki's data shows that users who set deposit limits tend to have greater long-term satisfaction and remain active on the platform for longer. This insight continues to motivate velki to keep improving its responsible betting tools.
Velki's support team receives periodic training on responsible betting. They're taught how to respond with empathy when a user shows signs of a problem — something many other platforms simply don't do.
Remember — some people enjoy betting, some win, some lose. That's a natural part of the experience. The problem only starts when losing begins to take over a significant part of your life. velki wants betting to add joy to your life — not become a burden.
Decide in advance how much you'll spend on betting each week or month — not after the money is already gone.
Once you've reached your set limit for the day, stop and start fresh the next day.
Velki's analysis is data-driven — but in sports, anything can happen.
Don't expect a steady income from betting — that mindset is where the problems begin.
Make regular use of the limit-setting and break features available on velki.
Answers to Common Questions About Accounts and Verification